Welcome to Galaxy Spa & Salon! These Terms and Conditions govern your use of our services and facilities. By booking an appointment or visiting our spa and salon, you agree to comply with these terms. Please read them carefully before using our services.

2. Appointments and Bookings

  • Booking: All services require an appointment, which can be made in person, via phone, or through our online booking system.
  • Cancellations: We require a minimum of 24 hours’ notice for cancellations. Failure to do so may result in a cancellation fee.
  • Late Arrivals: If you arrive late, your treatment time may be reduced to accommodate the next client. Full payment will still be required.

3. Payment

  • Service Fees: Prices for services are listed on our website and in the salon. We reserve the right to modify prices at any time without prior notice.
  • Payment Methods: We accept payments via cash, credit cards, and mobile payment apps.
  • Refunds: All services rendered are non-refundable. However, if you are unsatisfied with the service, we encourage you to contact us within 24 hours to discuss potential solutions.

4. Gift Cards and Vouchers

  • Validity: Gift cards and vouchers are valid for a period of 6 months from the date of issue unless otherwise stated.
  • Non-transferable: Gift cards and vouchers cannot be exchanged for cash or transferred to another person.

5. Health and Safety

  • Client Responsibility: Clients must disclose any medical conditions or allergies prior to receiving treatments to ensure safety. We are not responsible for any adverse reactions if the necessary information is not provided.
  • Cleanliness: We maintain high standards of hygiene and sanitation in the salon. Clients are expected to follow the salon’s health and safety protocols.
  • Personal Belongings: The salon is not responsible for the loss or damage of personal belongings.

6. Liability

  • Galaxy Spa & Salon is not liable for any injuries, damages, or losses sustained during treatments, except where caused by negligence on our part.
  • All treatments are provided at the client’s own risk. We recommend consulting with a medical professional if you have concerns about the suitability of any service.

7. Conduct and Etiquette

  • We maintain a relaxing and respectful environment. Any inappropriate behavior or harassment towards our staff or other clients will not be tolerated and may result in refusal of service.
  • Children under 12 must be accompanied by an adult at all times.

8. Privacy Policy

  • We are committed to protecting your privacy. Personal information provided during booking or treatment will be used solely for the purpose of providing services and will not be shared with third parties without your consent.
  • For more details, please review our full Privacy Policy on our website.

9. Changes to Terms and Conditions

  • Galaxy Spa & Salon reserves the right to change these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately.

10. Governing Law

  • These terms and conditions are governed by the laws of [Your Country/State], and any disputes shall be resolved under the jurisdiction of [relevant jurisdiction].

Contact Information If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Thank you for choosing Galaxy Spa & Salon! We look forward to providing you with a relaxing and rejuvenating experience.